Rela AI is a conversational Plant OS for food SMEs (bakeries, dairy, meat plants, industrial cold chain). It reads existing PLCs via Modbus TCP, OPC UA and MQTT —no own hardware— and runs automatic HACCP (BRCGS, FSSC 22000, FSMA, ISO 22000), cold chain monitoring, real-time OEE, digital LOTO, CMMS and maintenance without history. The whole operation is driven from a conversational WhatsApp agent in Spanish and Italian, with bootstrap-without-history that lets you start even an extruder with no prior data.
Built on Industrial Standards
Unplanned downtime costs manufacturers $253M per plant per year according to Siemens and Deloitte. Root causes are scattered alarms without centralized management, reactive maintenance that costs 3–9x more than planned interventions, and lack of real-time condition monitoring across production equipment.
The Cost of Reactive Maintenance
Unplanned downtime costs manufacturers $253M/plant/year
Scattered Alarm Systems
Critical alarms buried in SCADA, email, and spreadsheets. Without unified alarm management, operators miss 30% of high-priority events — leading to unplanned downtime and safety incidents.
Reactive Maintenance Costs 3-9x More
Without real-time HACCP monitoring or condition-based maintenance, deviations are discovered at end of shift, recalls cost €€€ and preventive plans replace parts that still work while others fail mid-production.
No Single Source of Truth
CMMS in Excel, HACCP on paper forms, sensors with the manufacturer's app, manual OEE, LOTO with physical locks and no digital traceability. Without a unified Plant OS, your team spends more time reconciling data than acting on it.
Rela AI replaces this chaos with a unified conversational Plant OS — from PLC to BRCGS audit, all in one AI over WhatsApp.
Todo en una sola plataforma
Desde la detección de anomalías hasta la orden de trabajo cerrada — sin cambiar de herramienta.
Visibilidad total de tus operaciones industriales
Monitor en tiempo real de activos, alarmas activas, KPIs de mantenimiento y estado de órdenes de trabajo. Un solo panel para tu equipo completo.
Plant OS in Action
A compressor shows early signs of failure. Your AI agent handles it.
Condition monitoring detects anomaly
Vibration sensor on compressor C-12 exceeds threshold. The AI agent identifies pattern consistent with stage 2 pressure fault — 72 hours before expected failure.
AI diagnoses and creates work order
Pulls up the HACCP procedure for proofing chamber LIE-A, identifies that temperature drifted +1.2°C above setpoint 4 minutes ago and automatically generates a work order with affected batch details, root cause and preventive action — all logged for the BRCGS audit.
Technician notified via WhatsApp
Suggests the nearest certified technician and sends recommended work order details and repair procedure via WhatsApp for approval, and notifies the supervisor by email with a PDF incident report.
Maintenance completed, records updated
Technician confirms completion via WhatsApp. Work order closed, maintenance history updated, MTBF/MTTR metrics recorded. Zero unplanned downtime.
HACCP deviation detected in under a second. Affected batch quarantined. BRCGS audit ready. Zero spreadsheets, zero QC phone calls, zero paper.
Rela AI combines seven layers for food SMEs: auditable automatic HACCP, cold chain on existing PLCs, real-time OEE, maintenance without history, digital LOTO, CMMS with SAP/Maximo/Slack sync, and a conversational WhatsApp agent as the primary UI — unified by a shared asset/process graph.
The 7 layers of the Plant OS
One AI covers HACCP, cold chain, OEE and maintenance
Seven modules that share the same asset/process graph. The agentic WhatsApp + email layer is the primary UI — not a notification channel. Built for European and Latin American food SMEs.
Automatic HACCP
Auditable BRCGS, FSSC 22000, FSMA Rule 204 and ISO 22000. Configure CCPs with AI, set grace times, log root cause and product disposition, and keep paperless lot traceability — ready for external audit.
Cold chain on the plant floor
Direct reading of Schneider, Siemens and Allen-Bradley PLCs for freezers, refrigerated rooms and tunnels. Pre-recall WhatsApp alerts, exportable history and shift digital signatures — no own sensors.
Real-time OEE
Availability × performance × quality computed from the PLC signal, not from spreadsheets. Per-shift, per-line and per-SKU comparison, integrated with stops and HACCP CCPs in a single view.
Maintenance without history
PdM bootstrap on an extruder from month one with no data. ISO 13374 condition monitoring on existing PLCs, RUL with confidence band and agentic diagnostics — no own sensors required.
Digital LOTO and industrial safety
Auditable digital lockouts with QR, guided lockout sequences, authorized personnel registry and shift-by-shift traceability — tied to the asset graph to prevent unsafe restarts.
CMMS work orders
Auto-generation from alarms and HACCP deviations, smart assignment to the right technician, and sync with SAP PM, IBM Maximo and Slack via webhooks — no need to rewrite your existing CMMS.
Conversational WhatsApp agent
Primary plant UI in Spanish and Italian: configure CCPs, query OEE, open work orders and approve critical actions from chat. Explicit approvals for any change to setpoints or LOTO.
Food verticals
Plant OS for bakeries, dairy, meat plants and cold chain
Industrial bakery
Proofers, rotary ovens and proofing chambers read straight from the PLC. Automatic HACCP on temperature and humidity, cold chain on frozen pastry rooms and OEE per oven and shift — all from WhatsApp.
Small dairy
Pasteurizers, curdling tanks and ripening rooms under FSSC 22000. Lot traceability, FIFO rotation in cold rooms and digital HACCP records — built for SMEs of €5–30M.
Meat processing
Salting rooms, cooking ovens and freezing tunnels under strict HACCP. Digital LOTO for safe maintenance on cured-meat lines and per-shift OEE alongside HACCP deviations in one view.
Industrial cold chain
Multi-zone freezers, refrigerated rooms and distribution centers — legacy alarms replaced by an auditable digital layer. BRCGS on existing PLCs, with no need to rip out electrical panels.
Platform Architecture
Four layers of industrial intelligence
Rela AI is a conversational Plant OS built for food SMEs. From PLC reading to BRCGS audit, all in one AI over WhatsApp.
AI-Powered Maintenance Agents
WhatsApp & email — your 24/7 maintenance coordinator
AI-Powered Maintenance Agents
WhatsApp & email — your 24/7 maintenance coordinator
Operators and technicians interact with agentic AI agents via WhatsApp or email — from the field, the control room, or anywhere. No app install required.
Alarm Management & Rules Engine
ISA 18.2 compliant alarm handling with auto-escalation
Alarm Management & Rules Engine
ISA 18.2 compliant alarm handling with auto-escalation
Ingest alarms from SCADA, DCS, and IoT sensors. Prioritize, deduplicate, and route to the right technician — with automatic escalation when response times are exceeded.
Condition Monitoring & Diagnostics
ISO 13374 L1-L6: from raw sensor data to AI advisories
Condition Monitoring & Diagnostics
ISO 13374 L1-L6: from raw sensor data to AI advisories
Collect vibration, temperature, pressure, and current data. AI analyzes trends, predicts remaining useful life (RUL), and generates diagnostic advisories before equipment fails.
CMMS & Work Order Management
Preventive, predictive & condition-based maintenance in one system
CMMS & Work Order Management
Preventive, predictive & condition-based maintenance in one system
AI recommends work orders that your team approves before execution, based on alarm events and condition monitoring alerts. Track parts inventory, schedule maintenance windows, and measure MTBF/MTTR — all in one CMMS.
Industrial Infrastructure
Built for real industrial environments
Production-grade Plant OS with the industrial protocols, security, and HACCP / BRCGS / FSSC 22000 / FSMA compliance that food plants demand.
OPC-UA, MQTT & HTTP
Connect SCADA, DCS, PLCs (Schneider, Siemens, Allen-Bradley, Carel), ERP and CMMS via OPC UA, MQTT, Modbus TCP, S7comm, EtherNet/IP or REST API. No proprietary sensors — Rela reads what you already have.
ISO 13374 & ISA 18.2
Real-time HACCP compliance (BRCGS Issue 9, FSSC 22000 v6, FSMA Rule 204, ISO 22000). ISO 13374 condition monitoring over existing PLCs. ISA 18.2-compliant alarm management with unified alert aggregator.
Enterprise Security
Isolated data per organization. JWT + API keys. Encrypted in transit. GDPR compliant. SOC 2 ready. No cross-tenant access between plants.
API-First Architecture
All 7 Plant OS layers exposed via documented REST API with JWT and per-plan rate limits. Outbound webhooks with HMAC-SHA256 and exponential retries. Plug Rela into your existing stack without replacing what already works.
40%
Average downtime reduction
3x
Faster alarm response
5 min
From signup to first alert
Ready for your food plant to talk to you?
Connect your PLCs over VPN, configure your HACCP CCPs with the AI, and start operating from WhatsApp in less than a week. Built for €5–100M food SMEs in Southern Europe and Hispanic LATAM.